This Service Charter is, therefore, designed as an information kit for the Small Claims Courts’ users, particularly those who institute and pursue proceedings in person. It is not intended to be exhaustive but highlights the significant aspects in the practice and procedure of the Court as it relates to such Court users. We are, however, hopeful that other Court users will find the Charter useful.
The Service Charter has been made possible through the collaborative input of Transparency International Zambia, the Anti-Corruption Commission and the Judiciary. See Small Claims Court full Service Charter here